In Consumer Reports' phone service survey , Sprint dead last

The nation's third-largest wireless carrier by subscriber base sank to the bottom of a survey conducted by Consumer Reports over cell phone service. Sprint scored "dismal marks" in value, voice, text messaging, and 4G reliability, according to Consumer Reports' survey released Thursday. Sprint ranked No. 2 behind Verizon Wireless a year ago. 

It's the latest headache for a carrier that is going through a long and painful transformation of its network. Sprint is in the middle of upgrading its network to allow for better and faster service, but the transition has been rough on customers. As a result, many have left the carrier in the last few years.
"While the findings in the Consumer Reports' survey are disappointing, they're not necessarily surprising," said a Sprint representative. "We've asked customers during the past year to 'pardon our dust' as we build out and upgrade our network." 
Source : CNET News
Image credit: Lynn La/CNET