Over the past few weeks, three major U.S. wireless providers unveiled
plans to combat phone envy: Let's say you just bought a phone, and then
one with better features comes out a month later. You no longer have to
wait a full two years to get it. Instead, you pay a monthly fee.
The phone companies call them installment plans, but I think of them
as phone rental. Before you pay off the cost of the phone, you're
entitled to hand it back in to get a new one - every six months with
Verizon Wireless or T-Mobile or every year with AT&T.
It's a good deal for some people on T-Mobile. Unlike the rival plans,
T-Mobile's Jump comes with insurance to cover loss and damage. And it
doesn't add that much to the cost of the phone. With Verizon's Edge and
AT&T's Next, you're essentially paying for the same phone twice.
First, a quick explanation of how phone bills work.
When you buy an iPhone 5, you might pay $200 for it, but it actually
costs $650. Your phone company covers the difference and makes it up
over the life of the two-year service contract. On the phone bill, it
just appears as a service fee for voice, text and data. But that fee
actually includes an amount that helps the phone companies cover the
difference. The service fee doesn't go down, however, even after you've
covered the difference, or paid the phone off.
With AT&T's and Verizon's installment plans, you're paying the
full $650 for the iPhone, spread out over 20 or 24 months. But once
again, the service fee doesn't go down, even though there's no
"difference" the phone companies need to make up. So you're paying for
the phone through the installment payments, plus what's baked into the
service fee.
Earlier this year, T-Mobile broke the service fee into two fees - one
for the actual service, and one for the phone. So once you've paid off
the phone, your total bill goes down. And if you sign up for Jump,
you're paying a $10 monthly fee for that, mostly for the insurance, but
you're not paying for the phone twice.
Even though you're paying more for the phone with Verizon's and
AT&T's plans, it might still be worthwhile if you're already
planning to upgrade more frequently than every other year. Both take the
hassle out of trying to sell your old device.
Here's a closer look at the three plans to see if they are right for
you. I'm using prices for Samsung's Galaxy S4 in the calculations, so
actual costs may vary. Keep in mind all three plans are optional, so you
can still buy phones the old way.
JUMP, from T-Mobile
Availability: Started July 14.
How it works: T-Mobile charges $150 up front and $20 a month
over two years for the Galaxy S4. Whether or not you get Jump, you pay
that and the regular service charges for voice, texting and data. With
the Jump plan, you get a charge of $10 a month on top of all that.
Six months after you first sign up for Jump, you're entitled to two
phone upgrades every 12 months. You can upgrade twice in the same month,
but you'd have to wait a full year for the next one. It's better to
spread upgrades out to about six months apart.
If you lose or damage your phone: No problem. The Jump plan replaces
insurance, which typically costs $8 a month. So it's just $2 a month
more for those who already get insurance to replace phones that get
lost, don't work, have water damage or have cracked screens.
If you just want an upgrade: Simply turn in your old phone when you get your new one. T-Mobile will refurbish and resell it.
The catch: T-Mobile charges a down payment - $150 in the case
of Galaxy S4. It's the same as you pay when you get your first phone,
but you'll be paying that each time you upgrade. If your phone is lost
or damaged, and it's not covered by warranty, you pay a deductible of up
to $175. In that case, there's no down payment if you are replacing it
with the same model, but you have to pay both the deductible and the
down payment if you want to upgrade to a different model.
Cost analysis: You break even at 16 months. That is, you have
$160 left in payments for your phone, which gets waived when you upgrade
through Jump. But you have paid $160 for Jump by that point. At month
17, you pay more for Jump than what you would have to make up in
remaining installments. But Jump gives you insurance during that period.
You're better off with Jump if you upgrade before the 16-month mark,
but it's still more expensive than waiting out the two years, when the
phone is normally due for an upgrade. Let's say you upgrade the maximum
twice a year. That's three extra phones over those two years. The fourth
is the one you would have gotten anyway when the two years are up. At
Galaxy S4 prices, that works out to $690 over two years for the luxury -
$450 for the phones and $240 for the cost of Jump. If you would have
gotten insurance anyway, figure you're paying just $498 more.
If you upgrade every other year, you're paying an extra $390 over two
years - $150 for the additional phone and $240 for Jump. Again, this
assumes you would have upgraded anyway after two years. If you would
have gotten insurance anyway, it's $198.
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