Toshiba E-studio 16, 20, 25 are equivalent to Xerox Pro 416
and 421.If
machine has picture of wrench a code is
present to read code press down “8” and “clear/stop” key simultaneously.
All codes, except fuser error codes are reset
by turning machine off and back on again. Messages are applicable to Toshiba
E Studio 160, 200, DP1600, DP2000, and DP2500
C01Main
motor drive problem
CA2Horizontal sync signal error
C04PFP main drive problem (Tray 3)
C06LCF feed motor
C13Cassette 1
C14Cassette 2
C15Cassette 3
C16Cassette 4
C18LCF tray problem
C19LCF feed motor
C21Scan problem
C25 Scan watchdog error
C26
Exposure lamp
C38Replaced process unit error
C41Fuser thermistor or low temperature
C43Fuser problem after warm-up
C44Fuser problem after warm-up
C45Fuser thermistor open
C56Communication error between copier and PFC
C57Communication problem between copier and IPC
C58Communication problem between IPC and finisher
C71Doc feeder paper supply motor problem
C73Doc feeder EEPROM initialization problem
C74Doc feeder exit reverse sensor problem
C81Doc feeder fan
C82Doc feeder aligning sensor
C83Doc feeder size length adjustment error
C91SRAM lithium battery
C95Power supply fan
C96Process unit fan
C97Vacuum fan
C98Clock IC problem
C99PFC microcomputer problem
CA1Laser motor (Polygon motor) problem
CA2Laser HSYNC problem
CB2Finisher exit motor
CB5Staple motor
CC3Processing motor
CC8Front aligning motor
CC9Upper tray elevator motor
CCALower tray elevator motor
CCBRear aligning motor
E01Jam
E02Fuser Jam
E03Jam at turn on
E08Duplex jam
E09Paper feed jam
E11Duplex feed jam
E12Bypass jam
E13Upper cassette jam
E142nd cassette jams (PFU)
E153rd cassette jam (PFP upper)
E164th cassette jam (PFP; 20/25)
E19LCF jam (20/25)
E31Cassette 2 jam
E32Cassette 3 or 4 jam
E33LCF jam (20/25)
E34Cassette 3 or 4 jam
E36LCF jam (20/25)
E41Front or side door open during copy cycle
E42Cassette 2 or 3 door open during copy cycle
E43Duplex unit open during copy cycle
E45LCF open during copy cycle
E71ADF feed jam
E73ADF exit jam
E74ADF original reverse jam
EA1Finisher transport jam
EA2Finisher jam
EA3Jam at finisher at power on
EA4Finisher door open jam
EA5Stapler jam
EA6Finisher early arrival jam
EA7Finisher transport jam
F11Scanner I/F problem
F12Write error downloading scanner problem
F13Download sector error of scanner unit program
F14Scan unit F-ROM error
F21PCON board memory error
F22PC interface board NVRAM error
F31Fax modem IC problem
F41Offset catch tray initial detect error
OF1Intermittent failure
OF2Netware problem
OF3Message without fault code
OF4Network card PCL print error
OF5Network card status not printed
OF6User interface error
OF7Web page print error
OF8Fax problem
OF9Internet fax problem
OF10Stapler
OF11Scan document size sense problem
OF12Offset catch tray
OF13Separator tray
OF14Print cartridge (Drum/Dev unit)
OF15Toner detect problem
Toshiba Studio E-28, 35, 45 (DP-2800, 3500, 4500) and some other models are identical troubleshoot with “CS”.
C04Paper feed motor
C13Upper cassette
C14Lower cassette
C15PFP upper cassette
C16PFP lower cassette
C1ALCF end fence motor
C1BLCF motor
C26Peak detect error, exposure lamp
C27, C28Scan home problem
C41Fuser thermistor or low temperature
C43Fuser problem after warm-up or fuser thermistor
C44Fuser problem
C45Side fuser thermistor bad
C47Power voltage problem
C48High IGBT temperature
C49IH circuit
C55Communication problem between copier and RADF
C57Communication problem between CPU and IPC
C58Communication problem between IPC and finisher
C71ADF feed motor
C73EEPROM initialization problem RADF
C74RADF exit reverse sensor problem
C81RADF fan
C82RADF sensor adjustment error
C83RADF original sensor adjustment error
C94Main CPU problem
CA1Laser motor (Polygon motor) problem
CA2Laser H-SYNC problem
CA3Laser secondary scan rough adjust error
CA5Laser power adjust error
CA6Laser calibration error
CA9Laser image data transmit error from SYS board
CAALaser secondary fine adjust error
CABLaser secondary scan inter-page error
CACLaser primary scan dot adjust error
CABSecondary scan interpage compensation error
CB1Finisher feed motor
CB2Finisher exit motor
CB3Finisher lift motor
CB4Finisher alignment motor
CB5Staple motor
CB6Stapler shift motor problem
CB7Finisher height sensor
CB8Backup RAM problem
CB9Saddle stitcher paper push plate motor
CBASaddle stitcher front stitcher motor
CBBSaddle stitcher rear stitcher motor
CBCSaddle stitcher alignment motor
CBDSaddle stitcher guide motor
CBESaddle stitcher folding motor
CBFSaddle stitcher paper positioning plate motor
CCOFinisher sensor connector error
CC1Finisher micro switch
CC2Saddle stitcher to finisher communication problem
CC3Stack process motor problem
CC4Finisher swing motor
CC5Finisher horizontal registration motor
CC6Finisher punch motor
CC8Front jogger motor
CC9Upper stack tray lift motor
CCALower stack tray lift motor
CCBRear jogger motor
E01Jam before fuser
E02Fuser jam
E03Jam at turn on
E09Hard drive error
E11Duplex jam
E12Bypass jam
CA2Horizontal sync signal error
C04PFP main drive problem (Tray 3)
C06LCF feed motor
C13Cassette 1
C14Cassette 2
C15Cassette 3
C16Cassette 4
C18LCF tray problem
C19LCF feed motor
C21Scan problem
C25 Scan watchdog error
C26
Exposure lamp
C38Replaced process unit error
C41Fuser thermistor or low temperature
C43Fuser problem after warm-up
C44Fuser problem after warm-up
C45Fuser thermistor open
C56Communication error between copier and PFC
C57Communication problem between copier and IPC
C58Communication problem between IPC and finisher
C71Doc feeder paper supply motor problem
C73Doc feeder EEPROM initialization problem
C74Doc feeder exit reverse sensor problem
C81Doc feeder fan
C82Doc feeder aligning sensor
C83Doc feeder size length adjustment error
C91SRAM lithium battery
C95Power supply fan
C96Process unit fan
C97Vacuum fan
C98Clock IC problem
C99PFC microcomputer problem
CA1Laser motor (Polygon motor) problem
CA2Laser HSYNC problem
CB2Finisher exit motor
CB5Staple motor
CC3Processing motor
CC8Front aligning motor
CC9Upper tray elevator motor
CCALower tray elevator motor
CCBRear aligning motor
E01Jam
E02Fuser Jam
E03Jam at turn on
E08Duplex jam
E09Paper feed jam
E11Duplex feed jam
E12Bypass jam
E13Upper cassette jam
E142nd cassette jams (PFU)
E153rd cassette jam (PFP upper)
E164th cassette jam (PFP; 20/25)
E19LCF jam (20/25)
E31Cassette 2 jam
E32Cassette 3 or 4 jam
E33LCF jam (20/25)
E34Cassette 3 or 4 jam
E36LCF jam (20/25)
E41Front or side door open during copy cycle
E42Cassette 2 or 3 door open during copy cycle
E43Duplex unit open during copy cycle
E45LCF open during copy cycle
E71ADF feed jam
E73ADF exit jam
E74ADF original reverse jam
EA1Finisher transport jam
EA2Finisher jam
EA3Jam at finisher at power on
EA4Finisher door open jam
EA5Stapler jam
EA6Finisher early arrival jam
EA7Finisher transport jam
F11Scanner I/F problem
F12Write error downloading scanner problem
F13Download sector error of scanner unit program
F14Scan unit F-ROM error
F21PCON board memory error
F22PC interface board NVRAM error
F31Fax modem IC problem
F41Offset catch tray initial detect error
OF1Intermittent failure
OF2Netware problem
OF3Message without fault code
OF4Network card PCL print error
OF5Network card status not printed
OF6User interface error
OF7Web page print error
OF8Fax problem
OF9Internet fax problem
OF10Stapler
OF11Scan document size sense problem
OF12Offset catch tray
OF13Separator tray
OF14Print cartridge (Drum/Dev unit)
OF15Toner detect problem
Toshiba Studio E-28, 35, 45 (DP-2800, 3500, 4500) and some other models are identical troubleshoot with “CS”.
C04Paper feed motor
C13Upper cassette
C14Lower cassette
C15PFP upper cassette
C16PFP lower cassette
C1ALCF end fence motor
C1BLCF motor
C26Peak detect error, exposure lamp
C27, C28Scan home problem
C41Fuser thermistor or low temperature
C43Fuser problem after warm-up or fuser thermistor
C44Fuser problem
C45Side fuser thermistor bad
C47Power voltage problem
C48High IGBT temperature
C49IH circuit
C55Communication problem between copier and RADF
C57Communication problem between CPU and IPC
C58Communication problem between IPC and finisher
C71ADF feed motor
C73EEPROM initialization problem RADF
C74RADF exit reverse sensor problem
C81RADF fan
C82RADF sensor adjustment error
C83RADF original sensor adjustment error
C94Main CPU problem
CA1Laser motor (Polygon motor) problem
CA2Laser H-SYNC problem
CA3Laser secondary scan rough adjust error
CA5Laser power adjust error
CA6Laser calibration error
CA9Laser image data transmit error from SYS board
CAALaser secondary fine adjust error
CABLaser secondary scan inter-page error
CACLaser primary scan dot adjust error
CABSecondary scan interpage compensation error
CB1Finisher feed motor
CB2Finisher exit motor
CB3Finisher lift motor
CB4Finisher alignment motor
CB5Staple motor
CB6Stapler shift motor problem
CB7Finisher height sensor
CB8Backup RAM problem
CB9Saddle stitcher paper push plate motor
CBASaddle stitcher front stitcher motor
CBBSaddle stitcher rear stitcher motor
CBCSaddle stitcher alignment motor
CBDSaddle stitcher guide motor
CBESaddle stitcher folding motor
CBFSaddle stitcher paper positioning plate motor
CCOFinisher sensor connector error
CC1Finisher micro switch
CC2Saddle stitcher to finisher communication problem
CC3Stack process motor problem
CC4Finisher swing motor
CC5Finisher horizontal registration motor
CC6Finisher punch motor
CC8Front jogger motor
CC9Upper stack tray lift motor
CCALower stack tray lift motor
CCBRear jogger motor
E01Jam before fuser
E02Fuser jam
E03Jam at turn on
E09Hard drive error
E11Duplex jam
E12Bypass jam
E131st
cassette jam
E142nd cassette jam
E153rd cassette jam
E164th cassette jam
E19LCF jam
E20, E21Jams from 1st cassette
E22Jams from 2nd cassette
E30, E33PFP upper cassette jam
E34, E36PFP lower cassettes jams
E3C, E3D, E3E, E3FLCF jams
F07Communication error between SYS board and LGC board
F10Hard drive initialization error
F11Communication error between SYS board and SLG board
E142nd cassette jam
E153rd cassette jam
E164th cassette jam
E19LCF jam
E20, E21Jams from 1st cassette
E22Jams from 2nd cassette
E30, E33PFP upper cassette jam
E34, E36PFP lower cassettes jams
E3C, E3D, E3E, E3FLCF jams
F07Communication error between SYS board and LGC board
F10Hard drive initialization error
F11Communication error between SYS board and SLG board
Toshiba
StudioE-550, 650, E-800 equivalent machines Lanier
5555 (Studio E-550), Lanier 5556 and Sharp
AR651 (Studio E-650), Lanier 5580 and Sharp AR-810 (Studio E-800)
C04Paper feed motor
C11Duplex side guide
C12Duplex stopper guide problem
C131st cassette
C142nd cassette
C153rd cassette
C164th cassette
C17PFP lower cassette
C18LCF tray up problem
C1ATandem LCF end fence motor
C1CLCF tray up motor
C26Peak detect error, exposure lamp
C27, C28Scan home problem
C29Exposure lamp problem
C36Charge corona cleaning problem
C37Transfer belt cam motor
CD1Brush motor locked
CD2Toner auger motor locked
CD3Used toner motor
CD4Waste toner full
C41Fuser thermistor or low temperature
C43Fuser problem after warm-up or fuser thermistor
C44Fuser problem
C45Side fuser thermistor bad
C46Fuser pressure roller thermistor bad
C47Power voltage problem
C48High IGBT temperature
C49IH circuit
C4AFuser web
CD5Web motor path error
C55Communication error between copier and RADF
C56Communication problem between CPU and PFC
C57Communication problem between CPU and IPC
C58Communication problem between IPC and finisher
C59Communication problem between CPU and laser CPU
C72RADF registration sensor problem
C73EEPROM initialization problem in RADF
C74RADF exit reverse sensor problem
C82RADF sensor adjustment error
C83RADF original sensor adjustment error
C84RADF small original reverse sensor adjustment error
C85RADF lift tray motor
C86RADF large original exit sensor adjustment problem
C94Main CPU problem
CA1Laser motor (Polygon motor) problem
CA2Laser H-SYNC problem
CA3Laser secondary scan rough adjust error
CA5Laser power adjust error
CA6Laser calibration error
CA9Laser image data transmit error from SYS board
CAALaser secondary fine adjust error
CABLaser secondary scan inter-page error
CACLaser primary scan dot adjust error
CABSecondary scan interpage compensation error
CB1Finisher feed motor
CB2Finisher exit motor
CB3Finisher lift motor
CB4Finisher alignment motor
CB5Staple motor
CB6Stapler shift motor problem
CB7Finisher height sensor
CB8Backup RAM problem
CB9Saddle stitcher paper push plate motor
CBASaddle stitcher front stitcher motor
CBBSaddle stitcher rear stitcher motor
CBCSaddle stitcher alignment motor
CBDSaddle stitcher guide motor
CBESaddle stitcher folding motor
CBFSaddle stitcher paper positioning plate motor
CCOFinisher sensor connector error
CC1Finisher micro switch
CC2Saddle stitcher to finisher communication problem
CC4Finisher swing motor
CC5Finisher horizontal registration motor
E11Duplex jam
E12Bypass jam
E131st cassette jam
E142nd cassette jam
E153rd cassette jam
E164th cassette jam
E18Tandem feed jam
E19LCF jam
E20, E21Jams from 1st cassette
E22, E24Jams from 2nd cassette
E25Jams from LCF
E30 - E333rd cassette jam
E34 - E384th cassettes jams
CC6Finisher punch motor
CC7Finisher punch unit backup RAM data
CCCFinisher to inserter communication problem
CCDFinisher inserter EEPROM problem
CCEFinisher inserter fan
CDOLaser initialize time out error
CEOLaser comparator problem
CE1Laser beam sensor detect error
CE2Laser sensor busy error
CE3Laser primary scan adjustment error
CE4Laser abnormal window comparator
E01Jam before fuser
E02Fuser jam
E03Jam at turn on
E09Hard drive error
E3C, E3D, E3E, E3FTandem LCF jams
E41 – E47Cover open jam
E50 – E59, E5ADuplex jam
E71 – E77, E7B, E7F, E80 – E85Document feeder jam
EA1 – EA9, E9F, EAA – EB3Finisher jams
EC - EC9, ECA – ECCInserter jam
EB5, EB6Jam in transport area
F07Communication error SYS board and LGC board
F10Hard drive format error
F11Communication error between SYS board and SLG board
C04Paper feed motor
C11Duplex side guide
C12Duplex stopper guide problem
C131st cassette
C142nd cassette
C153rd cassette
C164th cassette
C17PFP lower cassette
C18LCF tray up problem
C1ATandem LCF end fence motor
C1CLCF tray up motor
C26Peak detect error, exposure lamp
C27, C28Scan home problem
C29Exposure lamp problem
C36Charge corona cleaning problem
C37Transfer belt cam motor
CD1Brush motor locked
CD2Toner auger motor locked
CD3Used toner motor
CD4Waste toner full
C41Fuser thermistor or low temperature
C43Fuser problem after warm-up or fuser thermistor
C44Fuser problem
C45Side fuser thermistor bad
C46Fuser pressure roller thermistor bad
C47Power voltage problem
C48High IGBT temperature
C49IH circuit
C4AFuser web
CD5Web motor path error
C55Communication error between copier and RADF
C56Communication problem between CPU and PFC
C57Communication problem between CPU and IPC
C58Communication problem between IPC and finisher
C59Communication problem between CPU and laser CPU
C72RADF registration sensor problem
C73EEPROM initialization problem in RADF
C74RADF exit reverse sensor problem
C82RADF sensor adjustment error
C83RADF original sensor adjustment error
C84RADF small original reverse sensor adjustment error
C85RADF lift tray motor
C86RADF large original exit sensor adjustment problem
C94Main CPU problem
CA1Laser motor (Polygon motor) problem
CA2Laser H-SYNC problem
CA3Laser secondary scan rough adjust error
CA5Laser power adjust error
CA6Laser calibration error
CA9Laser image data transmit error from SYS board
CAALaser secondary fine adjust error
CABLaser secondary scan inter-page error
CACLaser primary scan dot adjust error
CABSecondary scan interpage compensation error
CB1Finisher feed motor
CB2Finisher exit motor
CB3Finisher lift motor
CB4Finisher alignment motor
CB5Staple motor
CB6Stapler shift motor problem
CB7Finisher height sensor
CB8Backup RAM problem
CB9Saddle stitcher paper push plate motor
CBASaddle stitcher front stitcher motor
CBBSaddle stitcher rear stitcher motor
CBCSaddle stitcher alignment motor
CBDSaddle stitcher guide motor
CBESaddle stitcher folding motor
CBFSaddle stitcher paper positioning plate motor
CCOFinisher sensor connector error
CC1Finisher micro switch
CC2Saddle stitcher to finisher communication problem
CC4Finisher swing motor
CC5Finisher horizontal registration motor
E11Duplex jam
E12Bypass jam
E131st cassette jam
E142nd cassette jam
E153rd cassette jam
E164th cassette jam
E18Tandem feed jam
E19LCF jam
E20, E21Jams from 1st cassette
E22, E24Jams from 2nd cassette
E25Jams from LCF
E30 - E333rd cassette jam
E34 - E384th cassettes jams
CC6Finisher punch motor
CC7Finisher punch unit backup RAM data
CCCFinisher to inserter communication problem
CCDFinisher inserter EEPROM problem
CCEFinisher inserter fan
CDOLaser initialize time out error
CEOLaser comparator problem
CE1Laser beam sensor detect error
CE2Laser sensor busy error
CE3Laser primary scan adjustment error
CE4Laser abnormal window comparator
E01Jam before fuser
E02Fuser jam
E03Jam at turn on
E09Hard drive error
E3C, E3D, E3E, E3FTandem LCF jams
E41 – E47Cover open jam
E50 – E59, E5ADuplex jam
E71 – E77, E7B, E7F, E80 – E85Document feeder jam
EA1 – EA9, E9F, EAA – EB3Finisher jams
EC - EC9, ECA – ECCInserter jam
EB5, EB6Jam in transport area
F07Communication error SYS board and LGC board
F10Hard drive format error
F11Communication error between SYS board and SLG board
polygon turning machine saves a lot of time
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