Motorola Mobility was forced to postpone its Cyber Monday Moto X deal after perspective shoppers overwhelmed the purchase page.
The handset maker planned to offer a limited number of online shoppers the opportunity to purchase the new smartphone off-contract at a $150 discount. But the crush of consumers quickly rendered the MotoMaker customization site largely unusable, preventing many shoppers from taking advantage of the deal.
Motorola Chief Executive Dennis Woodside apologized for the outage:
Here is what we are going to do: Starting at 12 pm EST/9 am PST this Wednesday, we will relaunch the $349 promotion. To help make up for this major inconvenience to shoppers, we will also add an additional promotional day on Monday, December 9. We will double the quantity of phones available, while supplies last, to allow as many people as possible to take advantage of the promotion. We're also extending the 30-percent-off offer on accessories to these two days....
On behalf of all Motorolans, I apologize for what occurred today. I appreciate your understanding as we get this fixed in time for Wednesday and Monday.
"We're currently restoring online services. Some may have site-access, but Cyber Monday deal prices won't begin until all systems are a go," the company said in another tweet.
Source : CNET News
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